{"id":4879,"date":"2023-11-07T15:55:08","date_gmt":"2023-11-07T15:55:08","guid":{"rendered":"https:\/\/reloadretro.com\/?page_id=4879"},"modified":"2025-01-14T13:53:21","modified_gmt":"2025-01-14T13:53:21","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/reloadretro.com\/es\/politica-de-devolucion-y-reembolso\/","title":{"rendered":"Pol\u00edtica de devoluci\u00f3n y reembolso"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Pol\u00edtica de devoluci\u00f3n y reembolso<\/h2><p>\u00daltima actualizaci\u00f3n: 7 de noviembre de 2023<\/p><p>Gracias por comprar en Reload Retro.<\/p><p>Si por alguna raz\u00f3n no est\u00e1 completamente satisfecho con una compra, lo invitamos a revisar nuestra pol\u00edtica de devoluciones y reembolsos. Esta Pol\u00edtica de devoluciones y reembolsos se ha creado con la ayuda de ReloadRetro<\/p><p>Los siguientes t\u00e9rminos son aplicables a cualquier producto que usted haya comprado con nosotros.<\/p><h2 class=\"wp-block-heading\">Interpretaci\u00f3n y definiciones<\/h2><h3 class=\"wp-block-heading\">Interpretaci\u00f3n<\/h3><p>Las palabras cuya letra inicial est\u00e1 en may\u00fascula tienen significados definidos en las siguientes condiciones. Las siguientes definiciones tendr\u00e1n el mismo significado independientemente de que aparezcan en singular o en plural.<\/p><h3 class=\"wp-block-heading\">Definiciones<\/h3><p>A los efectos de esta Pol\u00edtica de Devoluci\u00f3n y Reembolso:<\/p><ul class=\"wp-block-list\"><li><strong>Compa\u00f1\u00eda<\/strong> (en este Acuerdo, denominada \u201cla Compa\u00f1\u00eda\u201d, \u201cNosotros\u201d, \u201cNos\u201d o \u201cNuestro\u201d) se refiere a ReloadRetro.<\/li>\n\n<li><strong>Bienes<\/strong> se refieren a los art\u00edculos ofrecidos para la venta en el Servicio.<\/li>\n\n<li><strong>Pedidos<\/strong> significa una solicitud suya para comprar bienes de nosotros.<\/li>\n\n<li><strong>Servicio<\/strong> se refiere al sitio web.<\/li>\n\n<li><strong>Sitio web<\/strong> se refiere a Reload Retro, accesible desde <a href=\"https:\/\/reloadretro.com\/es\/\" rel=\"noreferrer noopener\" target=\"_blank\">https:\/\/reloadretro.com<\/a><\/li>\n\n<li><strong>T\u00fa<\/strong> significa el individuo que accede o utiliza el Servicio, o la empresa u otra entidad legal en nombre de la cual dicho individuo accede o utiliza el Servicio, seg\u00fan corresponda.<\/li><\/ul><h2 class=\"wp-block-heading\">Sus derechos de cancelaci\u00f3n de pedidos<\/h2><p>Tiene derecho a cancelar su pedido dentro de los 14 d\u00edas sin dar ning\u00fan motivo para hacerlo.<\/p><p>El plazo para cancelar un Pedido es de 14 d\u00edas a partir de la fecha en la que Usted recibi\u00f3 los Bienes o en la que un tercero por usted designado, que no sea el transportista, tome posesi\u00f3n del producto entregado.<\/p><p>Para ejercer su derecho de cancelaci\u00f3n, deber\u00e1 informarnos de su decisi\u00f3n mediante una declaraci\u00f3n inequ\u00edvoca. Puede informarnos de su decisi\u00f3n mediante:<\/p><ul class=\"wp-block-list\"><li>Por correo electr\u00f3nico: info@reloadretro.com<\/li>\n\n<li>Al visitar esta p\u00e1gina en nuestro sitio web: <a href=\"https:\/\/reloadretro.com\/es\/contacto\/\" rel=\"noreferrer noopener\" target=\"_blank\">https:\/\/reloadretro.com\/contact<\/a><\/li><\/ul><p>Le reembolsaremos el importe a m\u00e1s tardar 14 d\u00edas despu\u00e9s de la fecha en que recibamos los productos devueltos. Utilizaremos el mismo medio de pago que utiliz\u00f3 para realizar el pedido y no incurrir\u00e1 en ning\u00fan gasto por dicho reembolso.<\/p><h2 class=\"wp-block-heading\">Condiciones de devoluci\u00f3n<\/h2><p>Para que los productos sean elegibles para una devoluci\u00f3n, aseg\u00farese de que:<\/p><ul class=\"wp-block-list\"><li>Los productos fueron adquiridos en los \u00faltimos 14 d\u00edas.<\/li>\n\n<li>Los productos est\u00e1n en el embalaje original.<\/li><\/ul><p>Los siguientes productos no se pueden devolver:<\/p><ul class=\"wp-block-list\"><li>El suministro de bienes confeccionados seg\u00fan sus especificaciones o claramente personalizados.<\/li>\n\n<li>El suministro de bienes que por su naturaleza no sean aptos para ser devueltos, se deterioren con rapidez o cuyo plazo de caducidad haya transcurrido.<\/li>\n\n<li>El suministro de bienes que no sean aptos para su devoluci\u00f3n por razones de protecci\u00f3n de la salud o de higiene y que hayan sido desprecintados tras la entrega.<\/li>\n\n<li>El suministro de bienes que, despu\u00e9s de la entrega, seg\u00fan su naturaleza, est\u00e9n inseparablemente mezclados con otros art\u00edculos.<\/li><\/ul><p>Nos reservamos el derecho de rechazar devoluciones de cualquier mercanc\u00eda que no cumpla con las condiciones de devoluci\u00f3n anteriores a nuestro exclusivo criterio.<\/p><p>Solo se pueden reembolsar los productos a precio regular. Lamentablemente, los productos en oferta no se pueden reembolsar. Esta exclusi\u00f3n puede no aplicarse en su caso si no est\u00e1 permitida por la ley aplicable.<\/p><h2 class=\"wp-block-heading\">Devoluci\u00f3n de mercanc\u00edas<\/h2><p>Usted es responsable del costo y el riesgo de devolvernos los Productos. Debe enviar los Productos a la siguiente direcci\u00f3n:<\/p><p>Novigradska 21, 23000 Zadar, Croacia<\/p><p>No nos hacemos responsables de los productos da\u00f1ados o perdidos durante el env\u00edo de devoluci\u00f3n. Por lo tanto, recomendamos un servicio de correo asegurado y rastreable. No podemos emitir un reembolso sin la recepci\u00f3n real de los productos o prueba de la entrega de devoluci\u00f3n recibida.<\/p><h2 class=\"wp-block-heading\">Regalos<\/h2><p>Si los productos se marcaron como regalo cuando los compr\u00f3 y luego se los enviaron directamente, recibir\u00e1 un cr\u00e9dito de regalo por el valor de su devoluci\u00f3n. Una vez que recibamos el producto devuelto, se le enviar\u00e1 por correo un certificado de regalo.<\/p><p>Si los productos no fueron marcados como regalo cuando se compraron, o si el donante hizo que le enviaran el pedido a s\u00ed mismo para entreg\u00e1rselo a usted m\u00e1s tarde, le enviaremos el reembolso al donante.<\/p><h3 class=\"wp-block-heading\">Cont\u00e1ctenos<\/h3><p>Si tiene alguna pregunta sobre nuestra Pol\u00edtica de devoluciones y reembolsos, comun\u00edquese con nosotros:<\/p><ul class=\"wp-block-list\"><li>Por correo electr\u00f3nico: info@reloadretro.com<\/li>\n\n<li>Al visitar esta p\u00e1gina en nuestro sitio web: <a href=\"https:\/\/reloadretro.com\/es\/contacto\/\" rel=\"noreferrer noopener\" target=\"_blank\">https:\/\/reloadretro.com\/contact<\/a><\/li><\/ul>","protected":false},"excerpt":{"rendered":"<p>Return and Refund Policy Last updated: November 07, 2023 Thank you for shopping at Reload Retro. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the ReloadRetro The following [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4879","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Return &amp; Refund Policy &#8211; Reload Retro<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return &amp; Refund Policy &#8211; Reload Retro\" \/>\n<meta property=\"og:description\" content=\"Return and Refund Policy Last updated: November 07, 2023 Thank you for shopping at Reload Retro. 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